Terms of service

These Terms & Conditions (“Terms”) govern your use of the RAMSWELL website and services (“Services”). By using the site or placing an order, you agree to these Terms and our Privacy Policy.

1) Business information

RAMSWELL US INC. (RAMSWELL)
2307 Douglas Rd Ste 403, Miami, FL 33145
(561) 769-1995 • support@ramswell.com

2) Eligibility & accounts

You must be 18+ (or the age of majority where you live) to purchase. If you create an account, you’re responsible for keeping your login credentials secure.

3) Listings, pricing, and availability

We aim to keep product information accurate. If an obvious error occurs (price/spec/availability), we may cancel and refund your order or contact you to confirm next steps.

4) Payments & order limits

By placing an order, you authorize us and our payment processors to charge your payment method for item totals, taxes, and shipping. We may cancel/limit orders for suspected fraud/abuse or policy violations.

5) Acceptable site use

You agree not to interfere with site security, attempt unauthorized access, or use automated tools that degrade performance.

6) Shipping; title and risk of loss

Shipping details are described in our Shipping Policy. To the extent permitted by law, title and risk of loss generally transfer when the carrier accepts the shipment.

7) Returns & refunds

Returns and refunds are governed by the Refund & Return Policy below.

8) Reviews and submissions

If you submit reviews/photos, you grant RAMSWELL a non-exclusive, royalty-free license to use and display them in connection with our Services. Do not submit unlawful or infringing content.

9) Intellectual property

All site content (excluding user submissions) is owned by RAMSWELL US INC. or its licensors and protected by IP laws. Unauthorized copying or commercial reuse is prohibited.

10) Disclaimers & limitation of liability

Products and Services are provided “as is” and “as available,” except where prohibited by law. To the fullest extent permitted, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Our total liability will not exceed the amount paid for the order giving rise to the claim.