Privacy policy

RAMSWELL (“we,” “us,” “our”) takes privacy seriously. This Privacy Policy describes what we collect, why we collect it, and how you can reach us about your information.

1) What we collect

Information you provide

  • Name, email, phone number

  • Billing and shipping addresses

  • Order details, notes, and messages to customer support

  • Account login information (if you create an account)

Payment details

  • Payments are handled by secure third-party processors. We do not store full card numbers.

Information collected automatically

  • IP address, device/browser type, pages viewed, timestamps, referrer links

  • Approximate location inferred from IP

  • Cookies and similar technologies

2) Why we use it

We use information to:

  • Process purchases and deliver orders

  • Send receipts, confirmations, and tracking updates

  • Provide customer service and handle returns/exchanges

  • Detect fraud and keep our site secure

  • Improve website performance and shopping experience

  • Send marketing communications only if you opt in (unsubscribe anytime)

3) How information is shared

We may share limited information with:

  • Service providers (payments, shipping carriers, fulfillment partners, email/SMS tools, hosting, analytics)

  • Professional advisors (legal/accounting) when necessary

  • Authorities if required by law or to protect rights and safety

  • Business transfers (merger, acquisition, asset sale)

We do not sell personal information for money. Certain analytics/advertising tools may be treated as “sharing” under some state privacy laws—email us for applicable opt-out options.

4) Your choices

  • Marketing emails: unsubscribe using the link in our emails

  • Access/correction/deletion requests: email us (verification may be required)

  • Cookies: control via browser settings (some site features may not work if blocked)

5) Security & retention

We use reasonable safeguards and retain information only as long as needed for fulfillment, support, legal compliance, and recordkeeping.

6) Children

RAMSWELL is not intended for children under 13 and we do not knowingly collect their personal information.

7) Updates

We may update this policy. The Effective Date above reflects the latest version.

Privacy Contact
RAMSWELL US INC. (RAMSWELL)
2307 Douglas Rd Ste 403, Miami, FL 33145
(561) 769-1995 • support@ramswell.com